Privacy Policy

This Privacy Policy explains how Hakan Turinay ("we," "us," or "our"), based in Antalya, Turkey, collects, uses, and protects information in connection with the Convos mobile app (the "App") and this website (the "Site"), together the "Services."

Convos is built to need as little of your data as possible. There are no user accounts anywhere in the App — by using the Services, you agree to the practices described below.

We collect very little, and almost none of it identifies you personally:

• On-device app data.Your display name, your "playing with" preference, your selected language, and your onboarding progress are stored locally on your device using AsyncStorage. This data never leaves your device and is never transmitted to us.
• Subscription and purchase data.If you subscribe to Convos Plus, our payment processor (RevenueCat) and Apple's App Store receive the data needed to process and validate your purchase, described further in Section 5.
• Diagnostic data.Apple's developer tools may provide us with aggregate, anonymized crash and performance diagnostics about how the App runs on iOS devices generally.
• Support communications. If you email us at info@hakanturinay.com, we receive your email address and whatever you choose to tell us.
• Public app store reviews. If you leave a public review of the App, that review is visible to us as it is to anyone else on the App Store.
• Website server logs. Our hosting provider automatically logs standard request data (such as IP address, browser type, and timestamp) when you visit the Site, for security and reliability purposes.

What we do not do:

• We do not require or offer account creation, sign-up, or login of any kind.
• We do not use analytics SDKs of any kind inside the App.
• We do not use advertising networks or advertising identifiers. There are no ads in Convos.
• We do not access your location.
• We do not track you across other apps or websites.

The limited data referenced above comes from:

• Information you directly provide inside the App (stored only on your device) or by emailing support.
• Purchase confirmations passed to us by Apple and RevenueCat when you subscribe.
• Public reviews or comments you choose to post on the App Store.
• Automatic logging by our website hosting provider.

Where we do handle data, it is only to:

• Operate and maintain the App and the Site.
• Process and validate Convos Plus subscriptions through Apple and RevenueCat.
• Respond to questions or issues you send to support.
• Review aggregate, anonymized diagnostics to find and fix bugs.
• Maintain the security and integrity of our Services and prevent abuse.
• Comply with legal obligations.

If we ever need to use data for a new purpose not described here, we will update this Privacy Policy and, where required by law, ask for your consent first.

We do not sell your personal data. We only share information with:

• RevenueCat, our subscription management provider, which receives a device/user identifier and purchase/transaction data in order to validate your Convos Plus entitlement. RevenueCat acts as a data processor on our behalf.
• Apple, which processes all payments for the App through the App Store and In-App Purchase / StoreKit. We never see or store your payment card details — Apple handles that entirely.
• Our website hosting provider, which stores standard server logs as described above.
• Anyone, if required to do so by law, regulation, or valid legal process.
• A successor entity, if we are involved in a merger, acquisition, or sale of assets — with notice to you where required.
• Any other party, only with your explicit permission.

On-device app data stays on your device until you delete the App or clear its data — we never receive a copy. Support emails are kept only as long as needed to resolve your request. Website server logs are typically retained for about 30 days. In any case, we do not keep personal data for longer than five years unless the law requires a longer period. You may ask us to delete data we hold about you at any time by contacting info@hakanturinay.com.

Our service providers, including Apple and RevenueCat, may process data in countries outside of your own, including outside the European Economic Area. Where this applies, we rely on those providers' compliance with appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions, as required by applicable law.

The Services are intended for users aged 13 and older, and Convos Plus subscriptions require an Apple ID capable of making purchases. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe a child under 13 has provided us with information (for example, via a support email), please contact us at info@hakanturinay.com so we can delete it.

Depending on where you live, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; restrict or object to certain processing; receive a copy of your data in a portable format; withdraw consent where processing is based on consent; and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@hakanturinay.com. We will typically respond within 30 days.

We do not sell personal information, and we do not share it for cross-context behavioral advertising — we do not run any advertising in Convos. Depending on your state of residence, you may have additional rights, including the right to know what personal information we hold, the right to request deletion or correction, the right to opt out of any sale or sharing of personal information (which we do not do), limits on the use of sensitive personal information, and the right not to be discriminated against for exercising these rights. California residents may submit requests to info@hakanturinay.com with the subject line "California Privacy Rights Request."

Because almost all app data lives only on your own device, the security of your device itself is the primary safeguard for that data. For the limited data we do handle — support emails, subscription validation, and server logs — we use reasonable technical and organizational measures appropriate to that data. No method of storage or transmission is ever 100% secure, but if we become aware of a breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. If we make a material change, we will take reasonable steps to let you know, such as posting a notice on the Site or within the App. Your continued use of the Services after a change takes effect means you accept the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: info@hakanturinay.com