Privacy Policy

This Privacy Policy explains how Hakan Turinay ("we," "us," or "our"), based in Antalya, Turkey, collects, uses, and protects information in connection with the Convos mobile app (the "App") and this website (the "Site"), together the "Services."

Convos is built to need as little of your data as possible. There are no user accounts anywhere in the App — by using the Services, you agree to the practices described below.

We collect very little, and almost none of it identifies you personally:

• On-device app data.Your display name, your "playing with" preference, your selected language, and your onboarding progress are stored locally on your device using AsyncStorage. This data never leaves your device and is never transmitted to us.
• Subscription and purchase data.If you subscribe to Convos Plus, our payment processor (RevenueCat) and Apple's App Store receive the data needed to process and validate your purchase, described further in Section 5.
• Advertising measurement data (Meta SDK). The App includes the Meta (Facebook) SDK so we can measure how well our own ads for Convosperform on Facebook and Instagram. It sends app events — such as app installs, app opens, and subscription or purchase events — together with device information (such as device model, operating system and app version, language, time zone, and IP address) and an identifier generated by the SDK for this app. On iOS, your device's advertising identifier (IDFA) is shared with Meta only if you allow tracking when the App asks through Apple's App Tracking Transparency prompt. Your conversations, answers, and other in-app entries are never sent to Meta.
• Diagnostic data.Apple's developer tools may provide us with aggregate, anonymized crash and performance diagnostics about how the App runs on iOS devices generally.
• Support communications. If you email us at info@hakanturinay.com, we receive your email address and whatever you choose to tell us.
• Public app store reviews. If you leave a public review of the App, that review is visible to us as it is to anyone else on the App Store.
• Website server logs. Our hosting provider automatically logs standard request data (such as IP address, browser type, and timestamp) when you visit the Site, for security and reliability purposes.

What we do not do:

• We do not require or offer account creation, sign-up, or login of any kind.
• We do not show ads in Convos. The Meta SDK is used only to measure our own ad campaigns.
• We do not access your device's location.
• We do not use your advertising identifier to track you across other companies' apps and websites unless you allow it in the App Tracking Transparency prompt. You can change this at any time in iOS Settings > Privacy & Security > Tracking.

The limited data referenced above comes from:

• Information you directly provide inside the App (stored only on your device) or by emailing support.
• Purchase confirmations passed to us by Apple and RevenueCat when you subscribe.
• Automatic collection by the Meta SDK inside the App, as described in Section 2.
• Public reviews or comments you choose to post on the App Store.
• Automatic logging by our website hosting provider.

Where we do handle data, it is only to:

• Operate and maintain the App and the Site.
• Process and validate Convos Plus subscriptions through Apple and RevenueCat.
• Measure and improve the performance of our advertising campaigns for the App — for example, how many people install the App or subscribe after seeing one of our ads.
• Respond to questions or issues you send to support.
• Review aggregate, anonymized diagnostics to find and fix bugs.
• Maintain the security and integrity of our Services and prevent abuse.
• Comply with legal obligations.

If we ever need to use data for a new purpose not described here, we will update this Privacy Policy and, where required by law, ask for your consent first.

We do not sell your personal data. We only share information with:

• RevenueCat, our subscription management provider, which receives a device/user identifier and purchase/transaction data in order to validate your Convos Plus entitlement. RevenueCat acts as a data processor on our behalf. On our instruction, RevenueCat may also forward subscription and trial events to Meta for advertising measurement.
• Meta (Meta Platforms, Inc. and Meta Platforms Ireland Ltd.), which receives the app event data, device information, and identifiers described in Section 2 to measure and optimize our ad campaigns. Meta also handles this data under its own Privacy Policy. If you do not allow tracking, your advertising identifier is not shared, and Meta uses the remaining event data only for aggregated campaign measurement.
• Apple, which processes all payments for the App through the App Store and In-App Purchase / StoreKit. We never see or store your payment card details — Apple handles that entirely.
• Our website hosting provider, which stores standard server logs as described above.
• Anyone, if required to do so by law, regulation, or valid legal process.
• A successor entity, if we are involved in a merger, acquisition, or sale of assets — with notice to you where required.
• Any other party, only with your explicit permission.

On-device app data stays on your device until you delete the App or clear its data — we never receive a copy. Support emails are kept only as long as needed to resolve your request. Website server logs are typically retained for about 30 days. In any case, we do not keep personal data for longer than five years unless the law requires a longer period. You may ask us to delete data we hold about you at any time by contacting info@hakanturinay.com.

Our service providers, including Apple, RevenueCat, and Meta, may process data in countries outside of your own, including outside the European Economic Area. Where this applies, we rely on those providers' compliance with appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions, as required by applicable law.

The Services are intended for users aged 13 and older, and Convos Plus subscriptions require an Apple ID capable of making purchases. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe a child under 13 has provided us with information (for example, via a support email), please contact us at info@hakanturinay.com so we can delete it.

Depending on where you live, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; restrict or object to certain processing; receive a copy of your data in a portable format; withdraw consent where processing is based on consent; and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@hakanturinay.com. We will typically respond within 30 days.

We do not sell personal information for money. We share limited app event, device, and identifier data with Meta to measure our advertising, as described in Section 5, which some state laws may treat as "sharing" for cross-context behavioral advertising or as "targeted advertising." You can opt out by not allowing tracking in the App Tracking Transparency prompt or in iOS Settings, and by emailing info@hakanturinay.comwith the subject line "Do Not Sell or Share My Personal Information." Depending on your state of residence, you may have additional rights, including the right to know what personal information we hold, the right to request deletion or correction, limits on the use of sensitive personal information, and the right not to be discriminated against for exercising these rights. California residents may submit requests to info@hakanturinay.com with the subject line "California Privacy Rights Request."

Because almost all app data lives only on your own device, the security of your device itself is the primary safeguard for that data. For the limited data we do handle — support emails, subscription validation, and server logs — we use reasonable technical and organizational measures appropriate to that data. No method of storage or transmission is ever 100% secure, but if we become aware of a breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. If we make a material change, we will take reasonable steps to let you know, such as posting a notice on the Site or within the App. Your continued use of the Services after a change takes effect means you accept the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: info@hakanturinay.com